Deposit money at a Nedbank ATM at YOUR OWN RISK and be ready to be *****ed

I have been depressed due to Nedbank's lack of professionalism. On the 2nd of March I deposited R6900 at a Nedbank ATM in Pinetown. After inserting the money, the ATM kept on saying verifying notes and this went on for a while in such a way that I could tell that something was wrong. After a while, the ATM produced a receipt for me telling me to go to a branch because the ATM cannot verify how much I had deposited. I went to a branch, reported what had happened and the amount of money swallowed by the ATM and a nice lady I found there reported this to Nedbank and told me that all will be well, all I have to do is to wait 3-5 business days: which is crazy in case I needed to make an urgent payment but fortunately I did not so I waited patiently.

After 3 days, I was shocked and confused when Nedbank then all of a sudden made the money I deposited accessible to me and the most confusing part was that instead of R6900 I received R4780, I was so angry and called Nedbank customer care and I was told that this is the money that was not accounted for by the people who count money or whatever and that there is nothing that can be done. What is annoying and *********** of Nedbank is that this was money for my tenants and there is no tenant of mine whose rent is in multiple of twenties, all the rent money is in multiple of hundreds but the so-called Nedbank money counters found R4780, *******! I really believe that my money was ****** by someone from Nedbank after they heard there was an ATM malfunction during a deposit... But Nedbank is too dumb to investigate and find out what really happened to the rest of my money all they are good at is taking the easy way out of: there is nothing that they can do... This was a real shock/turn off to me because instead of just being a Nedbank customer that deposited money in their ATM I am now a victim because Nedbank ****** me and they have gotten away with it.

It really is unfair because all I wanted was to just deposit money and unfortunately things backfired for me. So my question is, why doesn't Nedbank service their ATMs and make sure that all the ATMs are in a good working condition before people use them? It is really ****ed up that I have been ****** of R2,120 which is a lot of money and instead for Nedbank to take responsibility I'm told there is nothing that can be done. This is really ****ed up and depositing inside is not an option since it's so expensive. I even feel like that is a strategy on it's own to **** people with their ****ed up ATMs that don't get serviced on a regular basis obviously.