MS
Michelle S

1 reviews | Active since Nov 2012

19 Sept 2016, 13:10

Deposit made on Friday still not reflecting in my NEDBANK account

<p>I had an INVESTEC transfer of quite a large sum paid out into my Nedbank account on Friday. An Instatnt payment was done. To now (13.05pm Monday 19th September) I have not received the money. Went to Nedbank only to be told it will happen today!!</p> <p>At the same time a payment was made into Standardbank account from the same investec account and it reflected instantly.</p> <p>Why is Nedbank holding onto MY money, earning interest off MY money. So disgusted, closing my Nedbank personal and Business account and moving banks.</p> <p> </p> <p>DISGUSTING!!!</p>

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Replies (1)
Nedbank
Nedbank's reply19 Sept 2016, 13:41
Official

Dear Michelle,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team