Deposit at the ATM

To whom it may concern,<br> <br> I tried to deposit money at the ATM in Sandton, terminal number is S834 and the deposit didn't go through no did the ATM give me a slip or my money back. I then laid a complaint in the branch and they advised me that this will be resolved in 7 working days. Its been 9 days now and no one from Nedbak has made any means of contact with me.<br> <br> It really paints a and image on because the money that i was trying to deposit was for my son's transport to school.<br> <br> It is rather frustrating that we get promised all the best service in the world and we get the worst. The bank must at least have the decency to call and advice on the progress of the complaint. No one said anything to i then had to call to find out. When i call i'm being sent from pillar to post with no one helping me.<br> <br> Poor service!!! :(