***** department no response

This is not against Nedbank in general as they have always been brilliant. This is against their ***** department. I opened a case on the 14th of March, and yes I was told it can take up to 45 working days which we are a week short of due to public holidays. What boggles me is that you asked for feedback and none gets given. There was one week where I phoned repeatedly and no one answers. Surely clients deserve better than this.