1 reviews | Active since Apr 2017

28 Apr 2017, 13:33

Delayed bank card delivery

<p>I received a call from Nedbank at the beginning of April reminding me that my Amex platinum and MasterCard platinum will expire in May. The consultant took all relevant details and informed that I will receive a call from the delivery company shortly…her shortly was never to materialise. First my MasterCard stopped working and Amex is not used by all service providers. So I called Nedbank to find out what’s going on?? Once again they took my details and confirmed that some-one will me…?? MY CARDS DON’T WORK ANYMORE!!! No alternative was given to me as how i would survive till I get my new cards…if I get my new cards!!! Today I get a call from the company only to tell me that I will receive my cards on the 04/05/2017…what *******?? What am I supposed to do from now till then?? Apparently it is not their problem, that’s the sense I get when I call to complain!! SO WHO IS GOING TO HELP ME?? ABSA? STD BANK? FNB? CAPITEC? Let’s see how long NEDBANK takes to respond or do they not care…?</p> <p> </p>

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