KP
Kashiefa P
1 reviews | Active since Jan 2015
30 Jan 2015, 16:18
Delayed and incorrect SMS's
Me and my husband both changed to Nedbank thinking that its a good thing, however it turns out that it is the worst banking / financial mistake we could have made. The SMS's are always incorrect and delayed, the bank balances are incorrect. we are both struggling to manage our accounts we never know what is happening on the accounts. when our salaries are deposited we will get the SMS's a day or two later. when we do purchases we dont receive the sms. our bank balances are always incorrect and there is no explanation as to why it is different. we are both changing bank accounts. Nedbank have to do something about this because you will loose alot of customers.
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Replies (1)Nedbank's replyOfficial
30 Jan 2015, 16:26Hello KashiefaPetersen,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Nedbank's reply30 Jan 2015, 16:26
Official
Hello KashiefaPetersen,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
