De*****ed - traveller cheques charges put through my account three times in one month

I refer my conversation of today where I reported that I had been de*****ed in the 2017/2018 tax year on three occasions where plus minus R200 was taken out of my account to pay for travelers' cheques overseas and your manager in the ***** department, Geoff Hirst, refused to refund me these monies although the ***** occurred in your bank.

Now doing my next tax return I find in April 2018, that is the 03rd of the fourth 2018, R69 was taken off me and again on the sixth of the fourth R71.50 was taken off me and the sixteenth of the fourth R38 so total amount de*****ed in one month was R178.50 and I am still working through the rest of the year.

I am thinking very seriously about closing my account and going on with Standard Bank – I do have an account with them already.

I also want to know why is it that when I reported these travellers’ cheques' *****s the previous year, 2018, why is it continuing?

I am expected to pay for this ***** which appears to be an inside job.