Definitely not memorable

<p>Clearly social media is the only way to get support or assistance so here goes.</p> <p>They incorrectly debit my account, I phone in get transfered around then ended up with Nthabiseng who assured me the reversal to my account within 48 hours. The last time I checked, 48 hours was two working days. I then called in again to find someone who understood - in fact I quote "I had to run around like a headless chicken to get find someone in the payment department" Wow, that is reassuring. I then was promised the funds would be in my account by close of business that day. This too has not happened.</p> <p>Nedbank - if you promise 48 Hours commit. If you have internal SLA changes I DO NOT CARE I AM A CUSTOMER. Last time I checked your customers pay your salaries through keeping you in business.</p> <p>I have been a really loyal customer through thick and thin but you guys clearly have too many customers to not give them the premium service which they pay for.</p>