1 reviews | Active since Jun 2015
Default Judgment Taken Despite My Attempts to Engage – No Response From Nedbank Legal
I am extremely disappointed by the way Nedbank has handled my legal matter under case number 12302/2023.
Before a default judgment was granted in the Pinetown Court, I made multiple attempts to contact Nedbank’s legal department to arrange a payment plan and avoid legal action. My emails dated 08 November 2023, 05 January 2024, and 16 September 2025 were either ignored or left without any meaningful response.
As a result of Nedbank’s silence, a default judgment was taken against me - despite the fact that I expressed clear willingness to resolve the debt and even provided a detailed breakdown of my financial situation.
This judgment has caused me severe emotional, financial, and reputational harm. I am a single mother who now cannot obtain any form of credit, which directly affects my ability to support my family and secure educational resources for my children. All of this could have been avoided if Nedbank simply acknowledged my correspondence and engaged with me in good faith.
I have again written to Nedbank requesting urgent assistance, including whether they will consent to a rescission of judgment, given that my right to defend the matter was prejudiced by their lack of response.
I am asking Nedbank to:
Acknowledge the prejudice caused
Provide a written response within 7 working days
Engage with me on a fair repayment/settlement plan
Assist in correcting the legal position rather than making it worse
I have email proof of every attempt I made to resolve this matter before judgment was taken. I am hopeful this public review will finally prompt Nedbank to act responsibly.
Requested Resolution: Urgent written response and cooperation to rescind the default judgment and agree to a fair repayment arrangement.
Case Number: 12302/2023 Reference: Email correspondence previously provided to Internal Legal
- My request for rescission of the default judgment
- My written payment arrangement proposal submitted shortly after summons was served
- The defective Section 129 notice (which Nedbank’s own records confirm was not delivered)
- The disproportionate escalation of the debt through legal action
- The summons was served on me, and I responded in writing within days requesting a repayment arrangement.
- My proposal was ignored, and default judgment was taken regardless.
- Nedbank later provided proof confirming that the Section 129 notice failed delivery.
- Consent to rescission of judgment (with costs borne by Nedbank due to procedural defects)
- A reasonable repayment arrangement
- Correction of adverse credit bureau reporting
- My request for rescission of the default judgment
- My written payment arrangement proposal submitted shortly after summons was served
- The defective Section 129 notice (which Nedbank’s own records confirm was not delivered)
- The disproportionate escalation of the debt through legal action
- The summons was served on me, and I responded in writing within days requesting a repayment arrangement.
- My proposal was ignored, and default judgment was taken regardless.
- Nedbank later provided proof confirming that the Section 129 notice failed delivery.
- Consent to rescission of judgment (with costs borne by Nedbank due to procedural defects)
- A reasonable repayment arrangement
- Correction of adverse credit bureau reporting