KS
Kirsten S

1 reviews | Active since Jul 2009

22 Feb 2016, 10:32

Deduction of all monies in my account

I do realise I am in the wrong here, as I let my credit card fall behind in payments. But as I logged onto my internet banking this morning I saw that all the monies in my bank account was deducted leaving me with nothing.<br> I am currently separated from my husband and receive no support. I am now unable to pay for my daughters pre school, which means she will be asked to leave and I am unable to pay for her medical aid.<br> I have sent an email and heard nothing back and no one seems to want to help, I am absolutely desperate. I have made an arrangement now to pay this money back and am totally stressed.

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Replies (1)
Nedbank
Nedbank's reply22 Feb 2016, 10:56
Official
Hello schultz,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team