Deducted double the agreed amount

I was phoned by a nedbank operator because I was behind on payment due to losing my job. I started a new job and agreed that I would be able to pay more than the minimum required, however Nedbank decides to deduct double the agreed amount. Thus leaving me broke for the rest of the month with still needing to buy groceries and accounts to be paid.<br> <br> I would strongly recommend that you avoid making use of any nedbank facilities or any of their products.<br> <br> I asked to reverse the amount and they justified saying my account is arrears leaving me with no money for an entire month left!<br> <br> Avoid using Nedbank at all costs