JM
Justin M

1 reviews | Active since Dec 2010

30 Jun 2016, 04:44

Deducted an extra R11.40 form my installment

<p>My installment was R1041.60 but now for the first month R1053 coming off. A difference of R11.40. This without my Authorisationame. Also why is interest being deducted from my account? I will close this account should those continue.</p>

0
Replies (1)
Nedbank
Nedbank's reply30 Jun 2016, 05:40
Official

Dear Justin,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team