IP
Iain P
1 reviews | Active since Mar 2009
14 Mar 2018, 10:44
DEDBANK no response from banker.
Absolutely no feedback or response from dedicated banker (Phone calls, Emails, Whats-app, not sure why he has a mobile phone.) Have been waiting since early Jan 2018 for FICA results I cant even pay or use business account. That is only one of the issues. the only person who tries to help is front desk with no avail.
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Replies (2)
Nedbank's replyOfficial
14 Mar 2018, 11:00Dear Iain
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Experience Team
Nedbank's reply14 Mar 2018, 11:00
Official
Dear Iain
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Experience Team
IP
Iain P's updateReviewer Update
11 Apr 2018, 10:14Eventually cleared, the problem seemed to be at a higher level than my banker. He did his utmost to solve the problem. Thanks Brian.
IP
Iain P's update11 Apr 2018, 10:14
Reviewer Update
Eventually cleared, the problem seemed to be at a higher level than my banker. He did his utmost to solve the problem. Thanks Brian.