JA
Ja A

1 reviews | Active since Jul 2017

05 Aug 2017, 17:48

Declined credit application

<p>I have been declined a credit card and meet the financial requirements, may family has been banking with them for years and owe no debt,I app**** and the application was rejected, my mother then wanted to give a platinum card without proof of income. I qualify for a young professionals account but don't want to pay those fees, the lady at the branch said I must apply for a credit card so that I can earn a good credit rating but how am I even supposed to put my foot in the door for a loan on a property if I've never ever had credit??? I have had investemrnts with Nedbank but they seem to not look at that, most of my money is in investments, I was also told to get a jet or Edgar's account and hold it for three months then apply I think this absurd when I can purchase cash, I just wanted a credit card for car rental when I go visit family overseas...</p>

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Replies (1)
Nedbank
Nedbank's reply06 Aug 2017, 18:36
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team