Deceased Estate

Hello Peter My name is Petunia Mohube, I have to lodge a complaint against two staff members of Nedbank estate department, Ashna Rameshur and Ignatius Delport.

We've been getting unprofessional service, about the rounding off of our late mother's estate. My mother passed on the 8th October 2018, and she had will, we submitted it end of October 2018,but till this day they haven't finished rounding up the estate.

What surprises me now they making the covid situation a scape goat, and to my understanding it takes twelve months to round up the estate if the deceased left a will behind. What makes me more dissapointed is the dishonesty, empty promises and lies from Ignatius Delport, I have sent him several emails telling him about our dire situation at home, but it doesn't bother him at all. Worst part is that the money from the estate was supposed to be used to put my late brother's son in school, but because of their constant lies and unprofessionalism my nephew was unable to continue at school and was forced to go the nearest school we could find which isn't fair at all on the child.

In Ignatius's last email to my brother, he said the funds will be in our accounts by the 8th September 2021 but till today we haven't received any, and nedbank generates interest every year from our late mother's estate account, buy the time they decide to release the funds we will get less than what we initially expected.

I will highly appreciate if you could be of help.

Regards Petunia Mohube