TM
Thato M

1 reviews | Active since Feb 2016

18 Feb 2016, 06:21

Debiting every credit that goes into my account

I have a personal loan with nebank and was out of work for some time the guy called and made arrangements with me which I accepted and told them to debit my fnb account which they did but now I have a nedbank account that I use for my supplier to debit for the goods everytime theres money credited you debit, and your consultants tell me of a clause that you can debit any account which i dont know. Can you refund the debit as now i budgeted and we agreed but now you are messing up my budget.

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Replies (1)
Nedbank
Nedbank's reply18 Feb 2016, 08:10
Official
Hello supremixing,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team