CE
Craig E

1 reviews | Active since May 2011

12 Nov 2015, 08:10

Debiting crazy amounts of money from my account

The lady phoned me to make a payment arrangement. I told her I was going to pay R650 at the end of the month. I paid the R650. Nedbank then go and they further debit my account with and additional R1500. This follows them debiting R6000 from my account previously. No calls, no emails they just do whatever the hell they want to. I am going to consumer rights with this one.

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Replies (1)
Nedbank
Nedbank's reply12 Nov 2015, 09:50
Official
Hello nargie1,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team