KA
Kay-lee Alaart

1 reviews | Active since Jan 2018

30 Jan 2018, 10:59

Debiting All my money

I have been under administration for the passed 2 years, Nedbank happens to be one of the people that I owe money, in September they debited R6000 from my acc hense I'm still under administration, my money was reversed after 3 days , I was late with my other monthly payments like my rent and school fees, to my surprise yesterday another R7526.12 was debited again by Nedbank from my account, all my money Is gone and yet again I must wait for my money, this is the worst service that I have ever received and I am closing this account I want my money back TODAY....

0
Replies (3)
Nedbank
Nedbank's reply30 Jan 2018, 11:14
Official

Dear Kay-lee

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

KA
Kay-lee Alaart's update30 Jan 2018, 13:25
Reviewer Update
When am I getting a call, I have also lodged a complaint with Nedbank but still nothing
KA
Kay-lee Alaart's update31 Jan 2018, 12:12
Reviewer Update
What is happening with my query I need an answer today or I'm going to the ombudsman