aK
aurelia K

1 reviews | Active since Jul 2015

03 Sept 2015, 09:15

Debiting a - figure account!!!

My account was sitting at a - R52.00 and Nedbank Personal Loans decide to debit my account with a further R422.00. HOW CAN YOU PEOPLE DEBIT A CLIENTS ACCOUNT WHE N THERE IS NO MONEY THERE??? I want my account clear by the end of business today. this is unacceptable. maybe if someone from nedbank bothered to pick up the phone and make arrangements with me then we wouldn't be in this situation. you guys are ridiculous. taking money from people who don't even have anything

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Replies (1)
Nedbank
Nedbank's reply03 Sept 2015, 10:52
Official
Hello aurel1,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team