TN
Thegan N

1 reviews | Active since May 2012

25 Aug 2016, 20:57

Debited four times for Nedbank personal loan

<p>I received my salary on 25 August and realised that four debit order payments went off my account. My account was in arrears because I wasn't working. When I got a new job, I made an arrangement for a double payment every month until the account arrears were paid up. </p> <p> </p> <p>When I checked my bank statement, I realised that the double debit was taken off my account as per our arrangement, and a further double debit was taken later in the day. </p> <p> </p> <p>How does Nedbank expect me to survive for the remainder of the month if I am left R5348.85 short? That's over R10000 taken from my account in one day! I have other accounts to pay to as well, I have to feed myself and get to-and-from work as well. How am I suppose to survive for the rest of the month?</p> <p> </p> <p>I'm sorry, but I want the amount for R5348.85 refunded to me as this wasn't my arrangement. </p> <p> </p> <p>Again, Nedbank dissapoints!</p>

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Replies (1)
Nedbank
Nedbank's reply26 Aug 2016, 06:09
Official

Dear Thegandra,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team