debited all the amount owing

Good day<br> <br> I need my name to be cleared at I.T.C .nedbank must remove the default on my name.send me a paid up letter for that credit card A.S.A.P.<br> <br> I'm not impress of what you did debited my account without my knowledge yet I made a arrangement that u must debit R 300 per month but instead u debited R4216<br> <br> I need this sorted as a matter of agent<br> <br> Before I take it further<br> <br> Regards,<br> Tholakele