Debit orders unauthorised are allowed by Nedbank thereby permitting *****

Not even worth one star! I am a Private Banking client and pay a fortune in fees yet I get terrible service. ***** on my account 3 times, more recently this month. I am NOT a vodacom client yet a debit order goes off my account. 2 weeks later and I still need to tell Nedbank what to check. I am told no debit order, then yes there is a debit order, debicehecks are a must, then no debicheck required! I am advised to go to Vodacom and "cancel my account" (when I DONT HAVE AN ACCOUNT THERE) and now contact Vodacom and report *****. Yet Nedbank allowed the debit order to go off. When I asked them to check who authorised debit order I am now told not all debit orders are authorised so ANYONE can load a debit order and take money off our accounts. This is a useless inefficient sorry excuse for a bank. I suggest best thing is to change to a bank less useless than Nedbank! Not worth escalating as they send you back to the bankers who cannot help!