1 reviews | Active since Mar 2009
DEBIT ORDERS TO GO INTO UNNECESSARY TURMOIL!!!!
I am totally distraught! I retired 31 Dec 2018 and as a result have no income for January 2018 (my salary used to be paid on 20th of the month) but do have a Provident Fund payout which is due to be paid about mid-February (have an email from the Fund Administrators to that effect.) I have 12 debit orders that come off at the end of each month. I went into Nedbank to see if they could possibly help me that these debit orders do not get returned as it is going to cost me a LOT of money and turn my whole life upside down especially that my Car Insurance is going to lapse! From 31 Jan I have to fund my Medical Aid myself and it will be my first payment as a private individual now that is going to lapse!! I have always prided myself in that I have an excellent credit record and have never reneged on any of my payments ever! Nedbank have refused to help!!!! Within about 2 weeks of the end of the month I will have a substantial amount of money going into my account but have to now face uncalled for costs and the stress of all my debit orders having to be reinstated!!! Needless to say Car Insurance, Medical Aid and my Funeral Policies are of top priority to me and these lapsing could cause major setbacks to my finances should anything happen!
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Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
