1 reviews | Active since Jul 2017

04 Jan 2018, 07:18

Debit orders

So 2 of my debit orders went off yesterday I did not have enough funds in my account so I went to the to deposit money into my account so that my debit orders doesn't return as unpaid. Wow guess what nedbank retured my debit order as unpaid and charged me R414.00 keep in mind it's not the first time but it will definitely be the last time. I'm switching to a different bank today!!! Nedbank I will never ever recommend you to anyone

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Replies (2)
Nedbank
Nedbank's reply04 Jan 2018, 07:54
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply05 Jan 2018, 08:36
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,