Debit order taken weekly instead of monthly

<p>In April, I made a personal loan at Nedbank. I normaly dont have any problems with them, but when I made this loan, the service was terrible. </p> <p>i ask them that my debit order should go off monthly, as i get paid monthly. they then marked it wrong on the application, where i phoned them and asked them to change it. they said as soon as i sign the contract they will get it fixed. i then send them an email again to change it on 26 April, where they said to me its fixed. </p> <p> </p> <p>in June i get a message to say my debit order bounced and i endid up paying R100 for the debit order that didnt go through. this happend twice, i then phoned them and said to them its unexeptable, they then said they will refund the 390+390. once they refunded me those to payments, they took another debit order of R390 plus they took the full instalemt on 25 June.</p> <p> </p> <p>they should give me my R390 that was debited again plus they should give me the R200 that i had to pay for debit orders that didnt go throug as they mistake was on their side and i did notify them about it in advange.</p> <p> </p> <p>I really cant beleive this is the service that you get form a BANK.</p>