PG
Philip G
1 reviews | Active since Oct 2018
02 Mar 2021, 11:05
Debit Order ****
1 March 2020 a debit order was taken off my account under the name 'Custody Fee'. The contact name is NCCC with the contact number ***. I contacted FNB and they advised me to phone the number which led me to Nedbank. Speaking to the agent they were unable / unwilling to assist me with the origins of this debit order. Speaking to FNB a second time they advised I must dispute the debit order at a cost. So now I am spending R40 to dispute a R90 debit order and loose total peace of mind as to any further unauthorized debits coming off my account! I now need an answer from Nedbank on where this debit order originated and how it was activated without my approval. I expect a reply and resolution soon.
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