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Michelle M
1 reviews | Active since Feb 2019
27 Mar 2019, 18:29
Debit Order Reversal
I have reversed a debit order previously, and the money was back in my account in a few hours.
This time around, I reversed a debit order made by Outsurance on March 25th (via the Money App), and two days later, the money still hasn’t been reversed. When I call, I’m told to wait. Isn’t the turnover time 24-48 hours?
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Nedbank's replyOfficial
28 Mar 2019, 08:31Dear Michelle
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
Nedbank's reply28 Mar 2019, 08:31
Official
Dear Michelle
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support