CJ
Corne J

1 reviews | Active since Jul 2011

12 Nov 2015, 07:44

Debit order move

I received an SMS telling me unceremoniously that my debit order for December has been moved and that I have to call a number if \this does not suit me". Do you just opt everybody in? What if this is a rental property and I only get my rental at the end of the month? Did you ask whether it suits me? What about having a opt out \""reply to this SMS\""?"""

0
Replies (1)
Nedbank
Nedbank's reply12 Nov 2015, 08:09
Official
Hello zz55,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team

Best regards,