Debit Order
<p>End of March Nedbank took the debit orders for school fees at our local school twice on 2 different days. Nedbank advised the school not to refund the money as they will reverse the debit orders. According to the school they have been promised to do this on a daily basis for the past 15 days. I see this as *****ing as Nedbank, with whom I don't even bank took R1500.00 out of my account and gave it to someone else without my permission. Then promise to pay it back and then just don't. As a single mom this took a huge bite out of my budget this month and seriously considering going to the newspapers as well. The Nedbank reference no: 1. ********** 071</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Your customer service is a joke! You couldn't help me because I don't have a Nedbank account. Thank God I don't bank with Nedbank. Even though I had a reference number for an incident raised, I was told to go to my own bank and ask for help. 3 weeks ago Nedbank debited a couple of parents of this school's bank accounts, all banking at deferent banks, with no permission from the parents or the school. Nedbank then told the school not to refund us parents as they will reverse the debit orders. It has now been 3 weeks and nothing has happened. You can't assist me because I don't have a Nedbank account but you can take money out of my Capitec account as you please?! JOKE!!!!
Your customer service is a joke! You couldn't help me because I don't have a Nedbank account. Thank God I don't bank with Nedbank. Even though I had a reference number for an incident raised, I was told to go to my own bank and ask for help. 3 weeks ago Nedbank debited a couple of parents of this school's bank accounts, all banking at deferent banks, with no permission from the parents or the school. Nedbank then told the school not to refund us parents as they will reverse the debit orders. It has now been 3 weeks and nothing has happened. You can't assist me because I don't have a Nedbank account but you can take money out of my Capitec account as you please?! JOKE!!!!