Debit Order

<p>I had a personal loan with Nedbank which was handed over to Smith & Smith then had an arrangement with them to pay R500 a month this was set in place since Sept\October last year, Nedbank was then debiting my account with large amounts over and above my debit for the R500 arrangment this has happened more than 3 times and each time i have to wait Days for the debit to be reversed. On this occassion my account was once again debited with the amount of R1500. I called NRR last week and was told they amount will take 7 days to be reversed, Call this week spoke to Thuli and she advised that she doesnt see any of this on the system.</p> <p> </p> <p>I then sent an email to complaints recieved a ref number and guess what to date no call no funds reversed.</p> <p> </p> <p>I need this resolved ASAP and considering to close my account with Nedbank too this is rather frustrating and a inconvieniance to me.</p> <p> </p> <p>CCM # ********** - Complaints Ref</p> <p> </p> <p>Number of people i delt with:</p> <p> </p> <p>Thuli - 011 ********** </p> <p>Azania</p> <p>Itumeleng\Esme - Smith and Smith.</p> <p> </p> <p> </p>