EB
Elizabeth B

1 reviews | Active since Jul 2015

04 Aug 2015, 10:42

Debit order

Hi. My name is Elizabeth Bonafede.<br> I have been a Nedbank Client since 1997.<br> I have a credit card and Cheque account.<br> My credit card gets paid via debit order from my cheque account and it goes off on the 3rd of each month.<br> Since end July 2015 I now have to wait 2 days for the payment to reflect and funds be available for me to use.<br> Why?<br> It is Nedbank to Nedbank. MY account to MY account. Why do I have to wait for my own money and I never used to wait for it?<br> I feel this is nonsense.<br> <br> Regards<br> Lizzie

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Replies (1)
Nedbank
Nedbank's reply04 Aug 2015, 10:55
Official
Hello Lizzieunhappy,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team

Best regards,