Debit order

<p>I received a sms from Nedbank asking me if I would like to choose a date for December's debit order in which I chose the 1st or 2nd of Dec 2016. I even received a phone call to confirm this but the debit order only went off on the 15th of Dec 2016. I am now financially inconvinienced due to Nedbank's terrible *********** service. </p> <p> </p> <p>Last year I had a problem with Nedbank regarding the December debit order in which Nedbank had to pay me back the charges I incurred becuase of the bounced debit order. WHY CAN'T NEDBANK JUST STICK TO THE SAME FLIPPEN DATES WE AGREED ON EVEN IN DECEMEBER BECAUSE SURELY IT IS FAILING TO IMPLEMENT CHANGE.</p>