SG
Sugandren G
1 reviews | Active since Sept 2012
09 Dec 2015, 10:33
Debit date for december
recieved a sms to change debit date for the month of december,says reply with alternate date which i did,today i call in and they say they never get the reply and i have it on my phone and delivery report so the debit will go out and my bank account will go into a minus figure which is bull dust,so i must pay the freaken bank charges....i called in now and bonga ntuili tells me i must call back on friday...this is not on as i wont pay charges for your damn mistakes NEDBANK!...i want this issue sorted before the debit date on friday 11/12/2015!!
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Nedbank's replyOfficial
09 Dec 2015, 10:51Hello DredinG,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply09 Dec 2015, 10:51
Official
Hello DredinG,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,