debit card being declined despite enough money in account and several other issues

G'day ....

I have emailed you now 3 times. Since 2 weeks or so my debit card is being declined in every shop I go to. This is not only very embarrassing but HIGHLY annoying . Even more so knowing that there is more than enough money on this account. Card is valid tril 10/20.

Speaking of cards ....... A while ago I received an sms mentioning that a new card for account ??? was waiting for me at PA brach., I then contacted Nedbank mentioning that PA brach would be too saf away. It was promised that this new card for account ???? would be sent to Grahamstown .... Until this day I haven't heard a word. sow here is my card ????

Then since I don't know how long I have been trying to sort out the continuous misspelling of my name on 2 of my 3 cards. SORT IT PLEASE. My contact at PA branch has all the necessary details !!! This is getting ridiculous to be honest.

Last my change of address more than 2 years ago I have moved. And still my old address is on all of my statements. Again SORT IT PLEASE. Proof of residential address has been changed but nothing seems to happen.

I can't just go to the branch to sort this out as PA branch is 1.45 hr drive away !!! Certainly this day and age an EASY task like this can be done online with provided paperwork.

Please be so kind to contact me through my email address as cell reception is very bad here.

Regards,