1 reviews | Active since Apr 2017

02 Nov 2018, 12:01

Debit account twice in 2 weeks time

I took out a personal loan with Nedbank. with the signing of the agreement the debit order date was set to the 1st of each month. In the meanwhile Nedbank debits my account when they feel so. ranging from the 22st of the month. After requesting to change the debit order to the 25th of the month when I get paid they go and debit my account now on the 1st again after already deducting on the 22nd of last month. This is really not on Nedbank

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Replies (1)
Nedbank
Nedbank's reply02 Nov 2018, 12:07
Official
Dear Anneke 

We have noted your concerns regarding the debit order date for your personal loan account. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards
Client Service Support