Debbie from Hillcrest is a ******!

I have app**** for a credit card with nedbank my banker has been off sick for a while so my employer had changed their number @ a branch today I get a call from the hillcrest branch manager Debbie telling me it’s declined cause they could not contact my employer who fault is this considering I haven’t spoken to my banker since the day I opened the account than the call gets cut she calls back not realising that I answered and she was telling someone else that “she won’t answer now” what does she think passing comments like that? Is it cause I’m a black that she can speak like that I want this women to be investigated for her comment it’s because of people like her who like ******