1 reviews | Active since Nov 2015
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I hold a savvy bundle platinum account. I am paying R169 per month. I also recently got a platinum credit card under the same savvy bundle. I understand that the credit card service fee charges are included in the R169. <br> <br> However, on top of the R169, I am being charged the following for my credit card:<br> <br> <br> 05/10/2015 <br> <br> Service fee R48.24<br> <br> Vat on fees R6.75<br> <br> TOTAL FEES PAID =R223.99 ( including the R169)<br> <br> <br> 05/11/2015 <br> <br> Service fee R48.25<br> <br> Vat on fees R6.76<br> <br> TOTAL FEES PAID =R224.01(including the R169)<br> <br> <br> Last month I was told that the mistake had been resolved and the overcharged funds would be reversed into my account, but clearly it did not happen, I was **** to. I was overcharged again this month. I cant afford to pay R224 per month in bank charges alone!! <br> I want those overcharged amounts reversed into my account. This is not good!
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
