1 reviews | Active since Feb 2013
****************!!!
For the past two weeks, my husband has been waiting for NEDBANK to correct their error made when they INCORRECTLY debited his account FOUR TIMES for another persons LOAN REPAYMENTS. They have acknowledged that the error is theirs and that my husbands bank account number was incorrectly punched into the system and have now removed his bank account number from the system. My husband has been phoning on and off and emailing for the past two weeks. NO ONE follows up with him or phones him to advise what is happening with this error and when his money will be refunded to him! <br> <br> Nedbank doesn't mind that my husband is paying for someones else loan as long as they get their money they don't care! THIS IS *****! THIS IS ALSO JUST PLAIN THEFT! On top of everything else- now NEDBANK is taking their sweet bladdy time sorting this out and seem to be avoiding refunding this money! Who, in this day and age can go without nearly R 2500 of their salary?? Nedbank-YOU ARE *****ING THE FOOD FROM OUR TABLE!!<br> <br> I have been banking personally with NEDBANK for years and I am actually quite prepared to close both my accounts solely for the inconvenience and unprofessional manner which this has been handled
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Best regards,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Best regards,
