LC
LIZ C

1 reviews | Active since Jul 2012

19 Apr 2018, 10:58

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I think it was in early February I queried what a GB LINKAGE FEE was on my credit card - on your website and someone phoned me and told me. At that time I was told I had about R20.00 in rewards (cannot remember the actual greenbacks amount). I asked who authorised for my credit card to be linked to GREENBACKS REWARDS PROGRAMME and I was told he would check and get back to me. IN TRUE SOUTH AFRICAN BUSINESS STYLE I HAVEN'T HEARD A WORD. I AM NOT INTERESTED IN A FEW GREENBACK REWARDS AT A COST OF (THIS YEAR R17.54 PER MONTH) . So far I have been charged R135.10 for the "honour" of a few rands in return. I registered today on Nedbank website so I could try and find my balance of Greenbacks but that is not possible IT'S ALL ABOUT SPEND, SPEND, SPEND. Do you guys realise how much time you waste of clients?? How many other busy clients of yours who don't check their accounts, line for line are being had by Nedbank and possibly other banks too.

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Replies (2)
Nedbank
Nedbank's reply19 Apr 2018, 11:31
Official

Dear MADASHELL1957

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply19 Apr 2018, 11:31
Official

Dear MADASHELL1957

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support

Best regards,