MS
Melanie S

1 reviews | Active since Oct 2009

02 Mar 2016, 03:39

****************

Good day. It seems to me as though nedbank is *****ing their clients money rather than keeping our money safe! I had R300 paid into my account at 12:50 pm On the 24th of Feb 2016 so that a debit of R299 could go off... as per my sms records the debit for R299 went of at 14:11 pm but nedbank has decided to just take a R90 honouring fee even though the money was paid in before the debit went off! I have just about had it with nedbank... due to this the remainder of my debits will now bounce which in turn will give me a bad credit record!! Sort this out ASAP because I am at my wits end! I No longer feel that my money is safe with nedbank because it looks like you a robbing your clients even though there is sufficient funds in the account!!!!!!

0
Replies (1)
Nedbank
Nedbank's reply02 Mar 2016, 08:12
Official
Hello Mel S,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team

Best regards,