day light robery

money went out of my account without any transactional history when i went to the rosslyn branch the an older lady with glasses did not attempt to assist me she just game the numbers to call ***spoke to Princess Mahlangu she told me i have outstanding amount of 4500 this is day light ******* as the balance on my account does not make sense today is payday i have to pay my bills to wake up in this mess its a horror.