DAY LIGHT *******

I am very unhappy with the service that is being provided by Nedbank as an institution. I went in my branch to request a 3 months bank statement only to be told that i would get a two months statement, but the funny thing is my account has been active from 14 April 2015 and funded from 24th MAY 2015. Further more i was told i would be charged to request a month's bank statement that has been archived for what reason no one knows. I was promised a call back by Thipe(complaints department) whom i quote\ you are supposed to be charged for a 3 months statement regards of your account type(cheque account )". I am shocked at his lack of product knowledge and worst being that he was so affirmative about it .<br> <br> """