BM
BOITUMELO M

1 reviews | Active since Nov 2018

03 Oct 2025, 16:59

Day light *******

I am beyond furious with Nedbank and its so-called ***** department. This is not just incompetence—it’s a blatant abuse of customers’ trust.On Monday, 29 September 2025, R7,500 vanished from my account without any notification. When I called to report it, I was told the funds were “secured.” Secured? By whom? On what authority? And why wasn’t I consulted or even informed?It is now Friday, 3 October 2025, and after multiple calls, follow-ups, and wasted hours of my life, there is still no resolution, no communication, and no money in my account. This is outrageous and unacceptable. Let me make it clear: • The money was legitimately deposited into my account on Saturday by someone who owed me. • I have attached proof confirming this deposit. • Nedbank has ****** my money and is holding it hostage, with zero explanation and zero regard for me as a customer. This is a complete betrayal of trust. How can anyone rely on Nedbank when they can just decide to freeze or “secure” your money at will, with no notice, no consent, and no accountability? This is financial abuse. Plain and simple.

I demand immediate action: 1. Release the R7,500 into my account immediately. 2. Provide a detailed written explanation for why my funds were seized, including the legal authority or internal policy used to justify this. 3. Hold the ***** department accountable for their shocking lack of communication, disregard for urgency, and total incompetence.

If this is not resolved immediately, I will escalate this to the Banking Ombudsman, media outlets, and legal authorities. Nedbank has crossed the line. Customers’ money is not yours to play with.

To anyone considering Nedbank: stay far away. Their ***** department is inept, slow, and completely *************. I have never experienced such a blatant lack of professionalism and respect from a bank in my life.

0
Replies (0)