DAVID the Arrogant Teller @ THE GROVE MALL NEDBANK

Worst Branch ever!!! After sitting in a que for more than an half an hour because there is only 2 tellers assisting a bank full of clients, i eventually got to the front. I got assisted by an arragont guy called DAVID! i was there to collect my card, where David from THE GROVE MALL Pretoria NEDBANK told me that the system is offline. I lost it on him saying "I Dont care, in that case they could have informed the client in the que that the systems are off line, and then i did not need to sit there for over an half an hour" As i was losing my mind, David folded his arms laid backwards in his chair and had the nerve to tell me that he was not going to assist me as i have a bad attitude. I said that i was going to call the Manager and again he told me " you can go and call her and then you can come back and we can try again" This is such bad attitude for someone that sits in the client service position!!! After we were done he told me "Sorry but we got on the wrong foot, its just because i have an attitude.... and so he went on. I lost it with him as this is not how you treat clients, especially is the client is annoyed becuase we all had to already sit and wait for more than a half an hour!!! Therefor i will NEVER support them again, i will rather drive the extra mile to avoid this branch as they are useless and has arragont staff!!!!!