da worst service eva received

My name is Refiloe Molobela. I went to nedbank to check if i qualify for a loan. To my suprise der ws only 1 consultant who ws assistin on da loans site. N da lady dd nt care much abt da clients cos she constantly used her cellphone instead of helpin client. N constantly left da desk wthout askin some1 else 2 assist da clients. So we ended waitin here 4 abt 2hours n it ws only few clients @ first. N nw da que started bin bad bcos we wre ingnored. I thnk dis is 1 of da reasons dis bank is losin clients everyday bcos nedbank staff dont respect clients n deya tym.