Customers are being taken for granted :-(

I had a Nedbank Credit Card which has been paid up and closed since September but on I.T.C the account is reflecting that its in Areas. Lehlohonolo sent me the paid up letter but all the credit bureaus advised that they will only update once they get an instruction/paid up letter from Nedbank.<br> <br> I have sent numerous emails to Lehlohonolo Makola for this request but none of them have been rep**** to. It seems to me you are either taking your customers for granted or will not prioritize on this matter since its no benefit to you.<br> This is not in accordance with the excellent service that you say you strive to maintain.<br> <br> Will anticipate your response and hope you prioritize on this matter<br> <br> Kind Regards<br> <br> Lucas