Customer services

I'm really disappointed with the service that I have been receiving from your contact center, I have called them serial times about my bank account and a day for four consecutive days and I have even visited the branch a few times, my problem is my account is on hold with a positive balance which is rightfully my money and no one is giving me the help that I need in order to get a resolution.

I have been sent from pillar to post and what disgusts me is that no one at the branch or call center is helping me...

I got put on long hold times and even had calls dropped on me, I have been promise call backs and nothing!!! Nedbank customer services is extremely poor and I don't know where to go.

I need someone to contact me directly ***.