TP
Trey P

1 reviews | Active since Jan 2015

27 Jan 2017, 13:26

Customer service is messed up

<p>So where I am again not long after my first complaint being told I do not have an account this just after I transfered money so I can have this taken care of I do not feel you doing right by your customers and your horrible staff keeps transfering back and forth with me giving them the correct details. I am fed up and completely at my wits end with your employess and call centre reps ***</p> <p>this is conflicting and ****ing me off heavy</p>

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Replies (1)
Nedbank
Nedbank's reply27 Jan 2017, 13:48
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team