Customer service

I called in this morning spoke to Jaque regarding my Nedbank investment account which was an emergency to reverse or change the account into 24 hours failed to assist requested me to hold for close to 10 minutes listening to their voice prompts.

Called again now spoke to Anele she failed to us she is the worst cause she kept me on hold for 14 minutes till the call dropped never bothered to call me back.

My request was simple i have an emergency can someone assist me to reverse the R1000 debited into my 32 days investment account back to my savings account.