1 reviews | Active since Sept 2016

05 Jun 2017, 13:12

Customer Service

<p>I went in today to visit the Forex department of the Randburg Nedbank branch, I had come to exchange a gift from my mother in-law, Long story short i was shunned because I don’t know the laws around exchanging different currencies, I did not come with a bag full of money, I had one note to exchange and As a customer of Nedbank the way in which the matter was handled made me feel like all that was left out of the experience was physically being thrown out the front door ,please note i will never recommend anyone to do business with such rude people</p>

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Replies (1)
Nedbank
Nedbank's reply05 Jun 2017, 13:18
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team